Terms of Service

Candies AI Terms of Service

Thank you for joining Candies LLC. ("We", "Us", "Company"). These Terms of Use, together with the Privacy Policy, and any other documents they expressly incorporate, set forth the terms and conditions upon which you may access and use the services, mobile application and Service provided or operated by Candies LLC. ("Service") including any content and functionality offered through the Service. ("Terms of Use" or "Agreement")

PLEASE READ THE TERMS OF USE CAREFULLY BEFORE YOU START TO USE THE SERVICE. BY USING THE SERVICE, YOU REPRESENT YOU ARE AT LEAST 13 YEARS OF AGE.

The Company reserves the right to modify these terms. Continuing to use the service after changes constitutes acceptance. Users bear responsibility for reviewing updates periodically.

1. Use of the Service

General.

Candies LLC grants a non-exclusive, non-transferable right to access and use the Service for personal use only. Users are prohibited from reverse-engineering, decompiling, or attempting to access source code. Reproduction, modification, or providing others access to any aspect of the Services is forbidden. All licenses and rights not expressly granted are reserved.

Entertainment Purposes.

The Service provides an AI companion experience for entertainment and personal enjoyment. The Service requires your active engagement and participation. You understand that individual user results will vary and Candies LLC cannot guarantee any specific outcomes.

Disclaimer.

CANDIES AI IS NOT A LICENSED MEDICAL, LEGAL, OR PROFESSIONAL SERVICE PROVIDER. THE SERVICE IS PROVIDED FOR ENTERTAINMENT PURPOSES ONLY. YOU SHOULD NOT RELY ON THE SERVICE FOR ANY PROFESSIONAL ADVICE.

2. Registration

Users must register and provide personal information, which is subject to the Privacy Policy. By using the Service, users consent to actions taken regarding their information per the Privacy Policy, including email contact.

You will receive a user account for personal use that requires an email and password. You are responsible for all activities that occur under your user account.

Users must: ensure accuracy and appropriateness of all provided data; maintain password confidentiality; prevent unauthorized access and notify the company of any breaches; and comply with all applicable laws.

3. Registration Information Requirements

Users must provide accurate, complete, and updated registration information. Failure constitutes a breach potentially resulting in immediate account termination. False identities, email addresses, phone numbers, or impersonation attempts are prohibited.

4. Term and Termination

The agreement begins upon successful registration and continues indefinitely unless terminated by either party. The Company may suspend or terminate access if users breach agreement terms or engage in conduct adversely affecting the Company or its reputation. Upon termination, users lose access to all services, applications, and content. The Company reserves all available remedies.

5. Intellectual Property Ownership

Except for the limited license and use rights expressly granted to you under this Terms of Use during the Term, all title to and the rights in the Services, including any and all technology, software and content, including ownership rights to patents (registrations, renewals, and pending applications), copyrights, trademarks, trade secrets, the Company's or third party hardware, other technology, any derivatives of and all goodwill associated with the foregoing is the exclusive property of the Company and/or third parties.

6. Confidentiality

Personal information is used and protected per the Privacy Policy. Users agree not to disclose Company confidential information without consent.

7. Non-Confidential Information

Subject to any applicable terms and conditions set forth in our Privacy Policy, any other communication or material that you send to us through the Service, such as any questions, comments, suggestions or the like, is and will be deemed to be non-confidential and we will have no obligation of any kind with respect to such information.

The Company may use ideas, concepts, knowledge, or techniques from such communications for any purpose, including product development and marketing.

8. Content

Information presented through the Service is provided for general informational purposes only. The Company does not warrant accuracy, completeness, or usefulness. Reliance is strictly at users' own risk.

The Company disclaims all liability and responsibility arising from reliance on materials provided through the Service.

9. Service Access and Changes

The Company reserves the right to withdraw or amend the Service or related materials at its sole discretion. The Company bears no liability if the Service or any part becomes unavailable. The Company may restrict access to certain or all Service portions to specific users. While content is updated periodically with reasonable efforts to maintain current information, completeness or timeliness cannot be guaranteed.

10. Trademarks

Trademarks, service marks, graphics, and logos are owned by their respective owners. Users receive no rights or licenses regarding these marks. All text, graphics, photographs, trademarks, logos, visual interfaces, artwork, computer code and all other related content contained on the Service is owned by the Company or third parties and is protected by trade dress, copyright, patent and trademark laws.

Reproduction, publication, distribution, or public exhibition of Service materials is strictly prohibited. Except as expressly provided in these Terms of Use, no part of the Service and no content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, distributed or transmitted in any way to any other computer, server, Service or other medium for publication or distribution or for any commercial enterprise, without the express prior written consent of the Company.

11. Third Party Links and Technology

Third party technology or services linked to or accessible through the Service are provided as convenience only and are not under Company control. The Company does not endorse, recommend, or warrant third party technology. The Company bears no responsibility or liability for third party technology accessed by users, which they use at their own risk.

Users agree to comply with all terms and conditions applicable to third party technology and ensure they have obtained all necessary rights, licenses, and clearances.

12. Age Restriction

The Service is not for use by individuals under the age of 13. We will not knowingly collect information or provide Services to anyone under the age of 13.

13. Indemnity

You agree to defend, indemnify, and hold the Company, its officers, directors, partners, employees, contractors, agents, licensors, and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your use of the Service.

14. Disclaimer

BY USING THE SERVICE, YOU EXPRESSLY AGREE THAT USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." NEITHER THE COMPANY NOR ITS OFFICERS, DIRECTORS, MANAGERS, MEMBERS, EMPLOYEES, AGENTS, THIRD-PARTY CONTENT PROVIDERS, DESIGNERS, CONTRACTORS, DISTRIBUTORS, MERCHANTS, SPONSORS, LICENSORS OR THE LIKE (COLLECTIVELY, "AFFILIATES") WARRANT THAT USE OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

The Company and its Affiliates specifically disclaim all warranties, whether expressed or implied, including but not limited to warranties of title, merchantability or fitness for a particular purpose. No oral or written information creates a warranty. Some states prohibit excluding or limiting certain warranties, so limitations may not apply to all users.

15. Limitation of Liability

EXCEPT WHERE PROHIBITED BY LAW, IN NO EVENT WILL THE COMPANY OR ITS AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM YOUR USE OF OR INABILITY TO USE THE SERVICE, INCLUDING BUT NOT LIMITED TO RELIANCE BY YOU ON ANY INFORMATION OBTAINED FROM THE SERVICE.

This limitation applies regardless of whether authorized Company representatives have been advised of potential damages. If the Company is found liable, liability will not exceed fees paid during the preceding 12-month period. Some jurisdictions prohibit liability limitations, so this may not apply universally.

16. Governing Law

You agree that all matters relating to your access to or use of the Service, including all disputes, will be governed by the laws of the State of North Carolina without regard to its conflicts of laws provisions. You agree to personal jurisdiction and venue in state and federal courts in Durham, North Carolina, and waive objections to such jurisdiction or venue.

EXCEPT WHERE PROHIBITED BY LAW, YOU EXPRESSLY WAIVE TRIAL BY JURY IN ANY JUDICIAL PROCEEDING INVOLVING ANY DISPUTE, CONTROVERSY, OR CLAIM ARISING OUT OF OR RELATING TO THESE TERMS AND CONDITIONS OR THE SERVICE.

17. Refunds and Cancellations

Refund Policy

Candies LLC offers a 14-day money-back guarantee for new premium subscribers unsatisfied with Candies AI app services. Refund requests must be submitted within 14 days from the subscription start date. No refunds are granted after 14 days. Contact customer service at support@ourdream.you to cancel subscriptions and receive refunds.

Cancellation Policy

To prevent automatic subscription renewal or terminate subscriptions, users may follow the instructions to manage or cancel subscriptions, even if account deletion or app removal has occurred.

Website Subscriptions: Users who subscribed through the Candies AI website should log in to their profile, navigate to the Subscription Management section, and select "Cancel Subscription." Assistance is available at support@ourdream.you.

Apple ID Subscriptions: Apple handles cancellation for Apple ID subscriptions. Navigate to Settings > [Your Name] > Subscriptions, locate the Candies AI subscription, and follow the cancellation instructions.

Google Play Subscriptions: Google handles cancellation for Google Play subscriptions. Launch the Google Play app, navigate to Menu > My Apps > Subscriptions, locate the Candies AI subscription, and follow the cancellation instructions.

Upon cancellation, users may continue using the service until their current subscription term expires. The subscription will not renew upon term expiration.

No Waiver. The Company's failure to enforce agreement terms does not constitute a waiver of any provision or enforcement right. No course of conduct between the Company and users modifies agreement provisions.

Severability. The provisions of these Terms of Use are severable. The invalidity, in whole or in part, of any provision of these Terms of Use will not affect the validity or enforceability of any other of its provisions.

Marketing Communications. By signing up for Candies AI and providing your email address, you consent to receiving marketing communications from us, including updates, promotional offers, and other relevant information about our products and services. You may opt out by clicking unsubscribe links in emails or adjusting preferences in account settings.

Effective: July 7, 2019

For questions or concerns, contact us at support@ourdream.you.